Hello @RunCoachDeb ,
I'd advise either calling into general support for live troubleshooting, or replying to the automated @ mention email you receive from my response with the following info:
- Does the issue occur on other devices or networks?
- Does this issue occur in multiple browsers, or in incognito / private mode?
- Does disabling any browser extensions, VPNs, or ad/pop-up blockers, then fully exiting your browser and navigating back to the editor alleviate the issue?
- Does saving and refreshing the editor page alleviate the issue?
- Does this occur on all templates - including fresh, new templates - or just ones that you've copied from previous copied templates?
- Is there a common element to the URLs that are having issues being pasted - such as being the same domain, or containing the same tracking coding?
- Does this occur with text, image, or button links - or does it occur with any of them?
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William A
Community & Social Media Support
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