Why can't I print an invoice?

FirstNameL08182
Participant
0 Votes
YOU NEED TO FIX THIS! Our accounting office demands a PDF of every single invoice. Sending them a screenshot of your summary page does not cut it. PLEASE give us back the ability to download detailed invoices!
1 REPLY 1
William_A
Administrator
0 Votes

Hello @FirstNameL08182 ,

 

When I look in your account, I'm able to view, email, print, and download invoices without any issues. The detailed version also shows all associated info. When you select "Invoices" or "Invoices with detail" from the Print dropdown, are you seeing anywhere on your screen that a pop-up, window, or new tab has been blocked?


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William A
Community & Social Media Support