date range not working

AndreG529
Participant
entered date range to search for an invoice and all showed up. gg
1 REPLY 1
William_A
Moderator

Hello @AndreG529 ,

 

It looks like this is a very recent issue that our devs are still looking into and collecting info on. We've marked your account as affected, and submitted the case to them for further review. If and when they have an update, they'll notify you directly.

 

In the meantime, this issue is isolated to just that UI view, so you can:

  • Use the pre-designated searches (Last 30 days, Last 6 months, etc.)
  • Manually sort through the statements (if just needing to view them through the UI)
  • Printing/Emailing the invoices from UI will actually have the correct activity, in the correct order, for the specified date range

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar