drop down text menu


I need help with using the drop down menu for text.

In the past, when I was editing different parts of my email message, the drop down menu would "Move" with the paragraph I was editing.

Now the menu is only at the top and bottom and I must scroll up or down to get to the text menu.  This seems to be a change and makes editing much more difficult.

Am I missing something?  There must be an easier way to edit the middle sections of an email message. thank you in advance!


Hi @Colleen0769,


I'm sorry to hear this is the experience you're having. It is not the intended experience, as the editing menu should still follow as you scroll. I suggest reviewing some of the troubleshooting steps in our connectivity guide to see if that resolves the issue. It could be something related to the browser or the network you're on, for example. If utilizing these strategies doesn't work, please let us know and we can troubleshoot further!

Nick S.
Social Media & Content Manager

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