Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
 

email bouncing

SOLVED
Go to solution
PeggyK481
Rookie
‎04-02-2022 04:21 PM
0 Votes
‎04-02-2022 04:21 PM

I have a member of our organization that does not receive our emails. I have just entered an additional email for them and that address also got bounced. This has happened in the past with a few of our members. I have instructed all to make sure they put our address in their contact list so we do not go to spam. What else can I do to make sure this member gets our emails??

Labels:
1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎04-02-2022 04:24 PM
‎04-02-2022 04:24 PM

Hello @PeggyK481,

 

Depending on the bounce back message, this article here should help you decide what needs to be done with that email address and what needs to be done to prevent this in the future. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎04-02-2022 04:24 PM
‎04-02-2022 04:24 PM

Hello @PeggyK481,

 

Depending on the bounce back message, this article here should help you decide what needs to be done with that email address and what needs to be done to prevent this in the future. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article