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0 Votes

you need to report on Do Not Opens - which deleted or still holding in their In Box!!!!!!!!!!!!!!!!!!!

vic Melfa

Status changed to: Open Questions

Hi @CrisA44 how would you expect to view this type of did not opens in your account? At this time open reporting is tracked through an invisible image we use as an open tracking. If the contact doesn't display images or uses a text version, we can't track an open and won't know that it was opened (unless a user clicks on a tracked link, and then we'll record an open and a click).

Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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