I think this would be a very, very valuable and simple addition to add:
add a personalized note before sending a quick-send single email from a template as a "one-off"
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I'm coming from to Constant Contact. One feature I still need is the SMS MMS, which allows me to send images. I'm a Youth Organization, and pictures are valuable!
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Provide an audit log when Contact Details change. Log should include time stamp, original value, updated value, source of change.
Example:
Time Stamp | Original Value | Updated Value | Source
05/22/24 13:13 | origemail@e.com | updatedemail@f.com | update profile form
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Hello. Please make it possible to choose default fonts, logos, colours, button shapes, etc. that are separate from having to simply "copy a previous template". The reason is that even when dragging in a new text box, or if you delete all the text in a box to start over, the font goes back to Constant Contact's default, which is usually a font and colour we'd never use. Thanks!
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Please just give the legacy events tool a face-lift, while keeping all of its functions and features. The new events tool is not suited for our types of events.
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The new site is incredibly cumbersome. I need you guys to bring back the ability to email non-responders for events. The non-click option is not the same.
Also, I need to drop the whole ticketing portion. We are not selling anything but we need to track the number of registrants and they need the ability to add a guest with registration information.
We are now looking at different platforms for marketing. That is how frustrating the changes have become.
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We should have the ability to copy or quicksend ANY emails we create, including those within events. We should also be able to view any prior emails we sent within events. Currently event emails can't be viewed or copied after the event is over. This is especially problematic for organizations that hold repeat events or want to maintain consistency with messaging and branding.
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I would love to see a "waitlist" option that will either automate an email invite if a registrant cancels or more spots open up; or, at the very least, allow our agency to maintain an online waitlist in the event with the option to invite individuals to the event. Is that option going to be explored or integrated in the future?
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Not really a question, but... It sure would be nice if, when you are in the process of creating an email - on the page where you select recipients - there would be a link to "Create List" from that page, rather than having to go to the contacts page and begin from there.
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In the reporting section where we have our events, when someone registers a guest it now does not show that guests name in the registered guest downloaded file it will just show that someone has registered someone extra.
This is very time consuming for us to physically click into the guest to gain their information, the older system was easier for us.
Can this be resolved?
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We are having a problem. When someone signs up a person (i.e. Sally) to our newsletter - they get to be added on their list. (i.e. Bob gets Sally to sign up so they go on Bob's list.) But the problem is if Sally then buys something in our store two months later - we add all new customers to our "general update" newsletter list. So now Sally is getting a duplicate email from us each month. The general one and Bob's! (They are almost identical newsletters). This is a problem! And we have no way of knowing that the new store customers were already on our database **unless we check each new customer individually.** That is way too much time to spend. We used to be with Vertical Response and they had a box to check "Do not overwrite old data if already on database". Can that be done with Constant Contact? if not - the developers need to make that an option. Thank you, Douglas
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I'm really not sure if this is applicable because I can't see behind the curtain and how CC operates. I just wanted to inject the idea of allowing people to simply edit and change the type of trigger within the email during the editing/path building process.
For example, before I understood how to select the option to add/remove contacts to a list to have them receive emails, I created a welcome email but completely built out the path following a proven email campaign workflow template, with time delays and conditional splits and content for all the emails. In this scenario it would have been really great to be able to make a copy of that path and simply change the initial trigger option instead of having to build out an entirely new path because it would potentially save me hours of time.
I tried to make a copy of a path though and when I clicked the button to do that the screen did not indicate in any way that it was responding so I kept clicking and now have nearly a dozen welcome campaign that I can't use or get rid of. That is a separate issue from what I'm discussing here but they are also kind of tied together because I learned it is possible to easily create a huge mess when copying campaigns just because the initial trigger action wasn't able to pivot from a welcome path trigger.
Going on day three of having to rework the previous two weeks of setup and content generation and it would have been preferable to avoid the situation altogether. 😕
For context, I am a brand new premium user with no background in marketing.
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We use a vertical format for our newsletter which can get pretty long. The ability to create a 'table of contents' of sorts would be a feature some recipients have suggested.
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In Legacy events there was an option to send the organizer an email when someone registers for the event. I'm not seeing that option in Events 2.0 - can that option be added back??? Thank you!
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I want to make a list of events, and only have the first line of each event indented about 5 spaces. Asend those idents should stay if I cIose out and reopen the email. should be easy to do this.It isn't.
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The new Events calendar downloads do not include links for getting into the event - pretty pointless feature to have if it doesn't contain the pertinent event details.
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It would be great to see which events each contact has registered for in their contact details page so the information is collectively in one place. When dealing with a particular contact it's helpful to be able to check what they're engaging with before speaking with them instead of having to go into each event and look for their name on the registration list.
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It would be VERY HELPFUL if I could filter email addresses within the SUSPENDED BOUNCES section by suffix, example: ".ru"
The site also has a long lag when manually clicking on each email address.
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