Sales Call Feedback

0 Votes

Seven phone calls in three days is excessive if not harassments!!! Ridiculous for someone simply trying to see what is available on your site. I will be re-evaluating even using your service moving forward; there are other companies out there to use and this aspect of "customer service" will more than likely push me in a different direction. 

1 Comment
Status changed to: Closed - No Action

Hi @AdamM5599 we're so sorry to hear this is the experience you've had with your trial account! This is definitely not the experience we want our users to have. We have both updated the contact preferences on your account to stop these calls and submitted feedback on this agent to the appropriate teams on your behalf.

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
What's New?

See the latest Constant Contact product release notes and updates.

Learn More