Product Ideas

EdwardS28320 · ‎09-30-2019

I need to know the industry that my subscribers are from. In the profile update they provide that information in an un standardized way. Can there be a drop down list so I have consistent values in that field and can sort on it. otherwise, there a lot of different names for the same industry. Ii run webinars and Go to Webinar has a dropdown list for industry so all of the lists I upload from webinar registrations (they opt into the list) has standard industry responses. This is extremely critical. I can't ask my subscribers to update their industry or it will corrupt the CC data base for that field.

enterprise_centre · ‎04-18-2016

This form is not allowing us to customize the fields according to our needs. We want to add a field for people under certain age, a simple check box that's linked to one of our mailing lists, and we don't have that option right now.

JenniferC0794 · ‎04-12-2021

I'm disappointed in the new Survey results format. I am unable to print out individual survey responses, except to "Export Results" which gives me a very jumbled looking Excel file (csv), that prints in a very tiny space on letter sized paper due to the table style. This is poor design. If I attempt to File-Print the view of one individual survey response, I get a print preview that doesn't supply the entire survey, and yet provides me with a repeated page three times. This is nonsensical. Am I missing something?

CableCableInc · ‎03-26-2021

Can you please consider adding the ability to customize the message that appears after a respondent clicks submit in the new Survey Pages? In the old survey format, we had the ability to customize the closing message and we miss this feature. All it says now is "thank you, your response has been submitted", but there's lots of opportunity to share a bit of follow-up information here. Thanks for considering our request!

Donna_Munsen · ‎08-19-2021

I couldn't even reply to this without jumping through your 'hoop'. I don't care your reasoning. I think we should have the option of opting out. I now have to figure out how this will work with our elderly people who don't have cell phones. Ridiculous! Did your insurance company demand you do this?

Anonymous · ‎08-02-2021

No email option for MFA? Those without a direct phone number / smart phone will have to use another mail service.

ContiCarLinkC · ‎08-01-2014

Constant Contact should have a platform that supports being able to upload videos into a newsletter and then have the videos play directly on the publication as soon as the recipient opens it.

ACORN-VT · ‎07-02-2021

Could you please change the length of time it takes to get logged out due to inactivity? I find it kicks me out too quickly and a constantly logging back in. Thanks!

ORBA · ‎06-02-2020

Please give users the ability to customize the content in the "Add to Calendar" .ics file that registrants can download and add to their iCalendars. This functionality is important, especially now that many companies and organizations are hosting webinars/online meetings. Currently, when registrants download the .ics file, the copy in the auto-generated invite contains the link to register for the event. Why include this link to register when they've already registered for the event? Instead, we should be able to copy and paste the link to the online event (usually a Zoom, Webex or online meeting link) as well as the login information (access codes, meeting numbers, etc.)

AcumenKC · ‎08-19-2017

Other ESPs have Integration with the popular Page Builder plugin for Wordpress, Elementor www.elementor.com. I hope that CTCT is working to do the same. It seems like everywhere is integrated and CTCT always has to have some third-party or workaround to work.

JasonE235 · ‎05-26-2017

Please undo the automatic resizing/expanding of images in the mobile version. It was working fine before. We prefer to have control over whether the image stretches to the width of the page or not. Some images look terrible expanded, taking up 2/3 of the screen and rendering the text less significant.

DerekR859 · ‎10-03-2018

Can we have customizable footers that can be saved as templates? Being able to change the background color, add additional text, change the layout configuration. And then being able to save and apply those footers to different email newsletters, depending on your list group. It would be nice to be able to change your footer to match the theme of your e-newsletter. I realize there are some buttons and text that are required to be there, and I'm not asking to remove them, but it would be nice to be able to change the layout of that text or the order. Be able to add business hours, support email, phone number, hours of operation, website, etc... At very worst, it would be nice to have a footer library like how we have the template library, where users can choose from a select number of pre-designed footers.

WorkdaySU · ‎09-15-2023

In Legacy events there was an option to send the organizer an email when someone registers for the event. I'm not seeing that option in Events 2.0 - can that option be added back??? Thank you!

JennaW87 · ‎09-11-2022

USABILITY ISSUE I created a color for a font. Then could not apply it elsewhere (by a brush icon and click). When I tapped on the color, it did not show me the code. I HAD NO CODE REFERENCE TO BE ABLE TO USE IT ELSEWHERE. I had to go back into Advanced ... and move the colors to approximate the same color (could not get exact) and then write down the code so I could RE-ENTER it for other purposes. VERY LABOR INTENSIVE.

ShawnH02 · ‎04-11-2021

What were you thinking? I feel ripped off. I did my first survey in Fall 2020 and a follow up this April. I had to print the screen to get a report comparable to the report I had last Fall. What junk!

JillB96 · ‎04-02-2021

The new survey update eliminates several types of questions! We regularly use the "rate items on a scale" and "rate items numerically" options. Why did these go away and do you have a suggestion on how to reword these types of questions to make them work? VERY disappointed in the update - while it says it's meant to be easier, I actually find it more difficult to use and will continue to use the Legacy version until it is phased out and then I will probably switch to Survey Monkey.

SloaneS70 · ‎01-14-2021

Hello- Is there a way to have sub-bulleted lists without having to restart a list? i.e. I would like to use a numbers list but then have sub-bullets that are either little letters (a, b, c, etc) or plain bullets and then be able to go back to the main list. Right now the list starts over when I add a sub-bullet. Also the ability to have line breaks between a numbered list would be ideal as evidenced below. This doesn't work in the email template. example dtlk djlaksd

FCCStaff2022 · ‎11-14-2018

The earlier style gave a far better at-a-glance overview of opens and clicks, sorted by links, while also allowing for contact activity in other ways.

BerkeleyL · ‎01-21-2016

It's absurd that when you click on a campaign, it ONLY shows reporting, and you can't see the email itself unless you download it, which has to be done on a separate page for each campaign. There needs to be an easy to way download multiple (checkbox in a list/table) campaigns, in addition to showing previews of sent emails.

JeffB56366 · ‎05-09-2019

We need a BCC feature for the account to send a copy of every individual email that goes out for SEC government compliance. It must show the actual email content and the actual recipient's email address too. Example: If an email goes out to 20 people in a list, then 40 individual emails go out. This is a must for our industry (anyone dealing with investments and the banking industry)

Product Ideas

Create dropdown fields for sign up forms

More editing options for sign up forms

Export responses filtered by respondent

Ability to Edit Thank You Page on Survey Landing Pages

Ability to un-enroll from MFA

Use Email As An Option for Multi-Factor Authentication

Play video in email

Adjust timing before "Are you still working?" message pops up

Add to Calendar link does not include link to Online Event in Add to Calendar Location

Requests for new integrations

Prevent automatic image sizing on mobile view

Customizable Footers/Footer Template Library

[Events 2.0] Notifications When Someone Registers

Show hex value in Recent Colors

Export Excel File with Questions and Total Responses Side by Side

Rank items within a survey

Create Multi Level Bullets in Campaigns

Show sidebar view when viewing campaign reporting

Ability to download multiple emails as PDFs at once

Ability to CC / BCC when scheduling

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