Nice NASTY red banner saying I have a past due balance and need to update my payment method...except my payment method is fine, since you dinged it just 5 days ago...Fifteen minutes on support with a rep who is looking in the wrong account, does not have the best mastery of the English language and knew the whole time that there's a bug in your billing system throwing up this error...except it took 15 minutes of my time wasted before he admitted it was a known issue that you all had been experiencing for several days. I love how much respect you show for my time and my money. Billing was the last competent department on your side, even that is now suspect...