Create additional user role types and permissions

[JennD319]

I was very disappointed in the lack of robustness related to setting up Users. Only three types are available, and provide no granular selection of capability. For example, I would have loved being able to define different Account Managers having a variety of allowances - one can create and publish, while another can create, delete, and publish. Given the new world realities, we are hiring third-parties to maintain our programs, and they do not need to be able to delete our contact or our mailing lists. Nor do they need to be able to see our billing details. This is TMI for outsourced companies. I hope this makes sense, and is considered a reasonable expectation in 2021.

[PIDO]

Our organization has grown to the point that we have multiple volunteers entering new members' email addresses into the database and creating sub-lists, etc.

We need to not allow those volunteers to send rogue emails from our account, though. (Maliciously or not maliciously...the volunteers may think they're helping get out the word but they may know very little about our messaging.)

Neither Account Manager nor Campaign Creator works for that. It's a big dilemma...so much so that I'm now going to go look at other companies to see if they DO have that capability.