[Events 2.0] Ability to Activate Event Without a Ticket, Ticketless Free Events
PLEASE take out the requirement of showing a ticket. We use CC for meeting registration and the meetings are free. If all of our events look like they are "FREE" and they have to have a ticket, it will look very bad on our company. If this doesn't change in the VERY near future, we will be leaving constant contact...and we have been with you for years. This is NOT a good change. Tickets should not be a requirement.
Thanks all for your feedback. We have heard your pain points and are actively working to address the feedback many of you have mentioned in this thread. We will take a multi-step approach to resolving these concerns, with the goal being to alleviate some of this pressure ASAP:
- Add "customizable" labels to Tickets, Add-ons, & Contact information headers in the registration flow so that they can be tailored to your event use case. (IN PROGRESS - releasing in May)
- Examples: Registration fees, Volunteer shifts, Meal choices, Class add-ons, etc. (IN PROGRESS - releasing in May)
- Revamp our registration flow and reporting pages for events with no associated cost.
- When an event has only free tickets & add-ons, we will tailor the Reporting pages, Registration flow, and Confirmation pages/emails so that they do not have any pricing-related language. (Order summary --> Registration summary)
What we are working to address longer-term (second half of 2024) is to rework the event platform so that we can offer a registration-based model that does not use tickets as its primary artifact. This work will be significantly larger than the first two changes I mentioned, so we're starting with those to provide a more immediate solution.
Thanks for sharing your feedback so we can continue to improve the Events product! I hope you all can see how the work we've prioritized this year has been almost entirely guided by customer feedback. We can't wait until this is a product that you all "love!"
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