Product Ideas

I have an emergency and need to get a letter out to my team.  You've blocked my access to my home page with your stupid "anniversary page" free call page. and no way to get to my page to write the letter... Not appreciated. Not helpful ... View more

Thank you for bringing back the anniversary email!! I've asked every year for you to start sending it again and most agents didn't know what I was talking about. We love this report and thank you so much!! Missy Vella Stegner Investments ... View more

Your abandoned cart email feature is next to worthless. A simple not pad has more features and custimization. There is not option to make text bold, unmderlined or in Italics, there is not way to make text hyperlinked, change the font, color or size. I can not even hit the return key and create a space in the body of my text. What gives you the right to limit me? What gives you the right to decide how long my titles are, or how many characters I can include in the body of my content? If I want to write emails with 1000 word titles, I should be able to. %0 character limit for my headline? 150 character limit for the body of my content? That is f##king stupid (I realized this is going to be posted on a forum so i came back and edited my LANGUAGE). I can not even create anything with this crap. If wanted cookie cutter emails that look just the same as hundreds of others i would not even bother to write and create one in the first place. For a paid service, this is an embarrassment, I could keep going but if constant contact is lazy enough to fail to this miserably, then they are lazy enough to ignore the complaints of a paying customer, one who is seriously considering becoming a former paying customer. ... View more

Free web site link just flashes and does not seem to work. Thanks ... View more

It would be could to have the "subject line" present when viewing the "Email Details" when you schedule the email. Currently, it only displays the date, list selections, name of email blast (not subject). The subject line could be different than the email name. thanks ... View more

Please cancel my Trial as of today, 8/4/2019 ... View more

Hi there, We just noticed that our company name is missing at the bottom of the sent invitation. Because of the missing name, there is a random comma and then our address (", 1445 Market St., Suite..."). How can we fix this? ... View more

Constant Contact messes with the format especially when I copy and paste, making the fonts and sizes different. This happens very frequently and causes me to create at least 5 drafts before submitting it due to errors of the program. In addition, the fonts on mobile formats are completely different than on the computer. If there could be some standardization of formatting, that would save me so much time and headaches. ... View more

Greetings Constant Contact,   I have a few recommendations that I'm hoping you will incorporate. I really want to purchase a Constant Contact premium plan but the only offer is a yearly plan. I wouldn't have a problem purchasing this if there weren't (what I consider) serious limitations.   Please only receive this message with kindness and grace.   I LOVE the appearance of constant contact and my top two favorite features are its beautiful appearance on mobile and its AI design.   I'm leaving or am attempting to leave Wix for because of the above statement, however, I've been experiencing hiccups or limitations that I hope would be resolved so that I can purchase with confidence.   These are my recommendations and hiccups:   1. When I attempt to save my drafts they do not save properly. Most of the information is missing when I return. I'm also redirected to the main blog menu which can be annoying at it waste time if you want to simply save and continue working.   2. Pasting feature doesn't work well. If I write a document outside of Constant Contact and try to paste it in Constant Constant. No formatting is maintained.   I do understand that if I use formatting tags such as <h1 .> and paste, the formatting is fine...UNTIL I paste anything else which undoes the formatting AND pastes and deletes random text.   In summary for the only way to arrange or rearrange text inside Constant Contact is to type everything all over again. You cannot cut and paste.    3. Add a 'share post' feature. In order to share a blog post, you must copy the browser URL. This doesn't show up well when you paste it in the destination. Pictures do not show. Text is unformatted. And it's inconvenient for blog readers which means it's unhelpful to site owners.   4. More apps in the apps store that allow you to make your site more robust.   Also, what is your refund policy as I have searched for it but am not able to find? ... View more

please give us a custom contact field option! ... View more

The February 2019 webinar was so helpful to me.  I would never have known that stickers and opacity even existed without it.  Can you do more webinars explaining the features that can be used when designing campaigns? ... View more

The email campaigns will not load in order for us to print. ... View more

To add a custom field to my email I am to click on "Insert" then choose "Contact Details".  I had to call support to learn that as I expected to see something like "Custom Fields" instead of Contact Details.  Just not sure how or why you cannot make that more easy to intuitively figure out.  I never would have thought Contact Details meant anything about Custom Fields. ... View more

Am unable to see full screen of contact main page and sub pages on my Android Samsung phone. Has been this way for over 5 years since my first smart phone. As such, since the "add" button is top right of screen, am unable to add new contacts from phone, and unable to read info on right of individual contact pages. This is highly inconvenient and requires going to the old desktop PC to view, add and edit contact info. Does Constant Contact have plans to modernize the contact pages? Thankyou, jackie armiger Windy Farm Alpacas ... View more

I agree with your comments.  The new editor is TOO restrictive.  Your email HAS to look like everyone else.  I am not sure how much longer we will be with CC to be honest.  Every time I have to do a quick mailing...I am dreading it more and more.  I am thinking you have to upgrade to another service level to get more out of the editor, but I am not willing to ask our Board of Directors for more budget money to pay for what could be very little difference.  ... View more

I would like to be able to see the help information beside the campaign I'm trying to create. Sort of a split screen. But I am always help (and impressed) with calling the customer support folks. They do a fabulous job. ... View more

The system does not remember my preferences. It always reverts to default views. ... View more

You repeatedly direct me to 'submit' but there is no "submit' in your form! so I simply 'send'. ... View more

It would be great if there were more options for formatting text. Specifically spacing, line spacing, and indenting - hanging and first line. ... View more