8/22 Event Landing Pages Won't Load

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NoraH99
Brand Influencer
0 Votes
1 ACCEPTED SOLUTION
Zoe_H
Employee
0 Votes

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.


Zoe H.
Community & Social Media Support

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37 REPLIES 37
CorinneL
Rookie
0 Votes

Mine, too!

Zoe_H
Employee
0 Votes

Hello @CorinneL,

 

We should have some answers soon! Thank you for your feedback. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
VictorL73180
Rookie
0 Votes

My event links are not working as of Aug. 21st all of a sudden. What's happening?

Zoe_H
Employee
0 Votes

Hello @VictorL73180,

 

Thank you for reaching out to the Community! We are currently having this experience with all accounts and are working as fast as possible to get it fixed. Thank you for your patience! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
VictorL73180
Rookie
0 Votes

Mine aren't working either!

Zoe_H
Employee
0 Votes

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JimS23
Rookie
0 Votes

Are other Constant Contact customers finding their all of their event links no longer work as the site being down for technical work last night Sat. Aug. 21 from 9-10 pm ET?

 

Links which previously worked are no longer working.

 

Error:

This site can’t be reached

events.r20.constantcontact.com took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT
WMfam2023
Rookie
0 Votes
Yes. I am experiencing major event issues. Event links are not working following the maintenance window on Saturday August 21.
LPGAAmateurs-NorthernNJ
Rookie
0 Votes

We are experiencing the same problem with Event Links.

Zoe_H
Employee
0 Votes

Hello @LPGAAmateurs-NorthernNJ,

 

Thank you for your feedback! We are currently having this experience system-wide and will update you once it's fixed. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
NoraH99
Brand Influencer
0 Votes

Looks like it's all good now

Zoe_H
Employee
0 Votes

Hello @NoraH99,

 

We did just receive word that it is working now! Thank you for your update as well. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Caitlin_M
Administrator
0 Votes

Hello @WSSF @SpikeandServe @MontgomeryBikeClub @LPGAAmateurs-NorthernNJ The issue surrounding event pages not loading was resolved yesterday. I am replying here for visibility. Your posts were moved over from our feedback boards which are not monitored over the weekend. In the future, please post directly on our Get Help board where you will receive a faster reply. Thank you!

--

Caitlin M.
Community Manager
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