Solved: Re: Event Links not working since 11 ET Sat. night... - Page 2 - Constant Contact Community

NoraH99 · ‎08-21-2021

Hey There,
I have a few events scheduled and the event landing pages all bookmarked.
As of this evening none of these links will load and open.
I assume this may be a systemwide glitch but just in case am letting you know here.
Broken links are as follows
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1moct9b07e247&llr=tzj76meab
http://events.r20.constantcontact.com/register/event?oeidk=a07eidu52ai1170602f&llr=tzj76meab
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1nfqeb3933d7a&llr=tzj76meab
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1oxfee53c79f2&llr=tzj76meab
http://events.r20.constantcontact.com/register/event?oeidk=a07eid1t36pb188d265&llr=tzj76meab

Thanks

Zoe_H · ‎08-22-2021

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.

Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

CorinneL · ‎08-22-2021

Mine, too!

Zoe_H · ‎08-22-2021

Hello @CorinneL,

We should have some answers soon! Thank you for your feedback.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

VictorL73180 · ‎08-22-2021

My event links are not working as of Aug. 21st all of a sudden. What's happening?

Zoe_H · ‎08-22-2021

Hello @VictorL73180,

Thank you for reaching out to the Community! We are currently having this experience with all accounts and are working as fast as possible to get it fixed. Thank you for your patience!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

VictorL73180 · ‎08-22-2021

Mine aren't working either!

Zoe_H · ‎08-22-2021

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

JimS23 · ‎08-22-2021

Are other Constant Contact customers finding their all of their event links no longer work as the site being down for technical work last night Sat. Aug. 21 from 9-10 pm ET?

Links which previously worked are no longer working.

Error:

This site can’t be reached

events.r20.constantcontact.com took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

WMfam2023 · ‎08-22-2021

Yes. I am experiencing major event issues. Event links are not working following the maintenance window on Saturday August 21.

LPGAAmateurs-NorthernNJ · ‎08-22-2021

We are experiencing the same problem with Event Links.

Zoe_H · ‎08-22-2021

Hello @LPGAAmateurs-NorthernNJ,

Thank you for your feedback! We are currently having this experience system-wide and will update you once it's fixed. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

NoraH99 · ‎08-22-2021

Looks like it's all good now

Zoe_H · ‎08-22-2021

Hello @NoraH99,

We did just receive word that it is working now! Thank you for your update as well.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Caitlin_M · ‎08-23-2021

Hello @WSSF @SpikeandServe @MontgomeryBikeClub @LPGAAmateurs-NorthernNJ The issue surrounding event pages not loading was resolved yesterday. I am replying here for visibility. Your posts were moved over from our feedback boards which are not monitored over the weekend. In the future, please post directly on our Get Help board where you will receive a faster reply. Thank you!

--

Caitlin M.
Community Manager

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