AI screen goes blank

[KevinF69]

HELP

When I am in the WEB builder area and select some text and hit the WRITE WITH AI button on the top right corner of the page the info comes up then the left of the screen for a second, it then goes white. it has not worked for weeks now, but it did

work a few weeks ago?

Using an AppleMac PC

See below the white space here, this is where the ai info should be

[William_A]

Hello @KevinF69 ,

The AI tool is only available for limited testing when initially utilized by accounts on older legacy plans. Based on the info provided in your post, it would indicate your account's trial usage of the AI tool has passed. To continue utilizing the AI functionalities (and other newer features), you can migrate to one of our modern plans via your My Account page. 

See also:

Billing FAQ