Accessibility - missing the paragraph drop down menu in some campaigns

SOLVED
Go to solution
KemiA5
Rookie

I'm trying to apply H1 and H2, etc. to my headings, to make my newsletter accessible, but the paragraph menu is not available.  That menu is available in another campaign, but not in the one I'm working on.

 

Do some templates not include the paragraph drop down menu?! If that is the case, it is very inconvenient and not user-friendly. We have formatted a number of newsletters that it looks like we will need to create from scratch in order to access that paragraph menu.

 

Is there any way to apply H1, H2 etc. without that menu? Or can Constant Contact please add that?

Thank you!

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @KemiA5 ,

 

A couple of your email drafts are using the older 3GE builder for emails, so some of their functionalities won't be the same. You can differentiate between the cross-platform / device editor and the 3GE builder really easily based on its Save and Continue buttons. 3GE will have a giant orange continue button, for example. While working in the 3GE builder, you'd need to just manually set your text's formatting, or refer to the Design tab to the left hand side for its defaults.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @KemiA5 ,

 

A couple of your email drafts are using the older 3GE builder for emails, so some of their functionalities won't be the same. You can differentiate between the cross-platform / device editor and the 3GE builder really easily based on its Save and Continue buttons. 3GE will have a giant orange continue button, for example. While working in the 3GE builder, you'd need to just manually set your text's formatting, or refer to the Design tab to the left hand side for its defaults.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST