Community Home
Resources
Events & Webinars
Learn
Groups
Product Ideas

Add to Archive

HCAF
Campaign Collaborator
‎11-29-2022 10:08 AM
0 Votes
‎11-29-2022 10:08 AM

Does anyone actually have success with this widget auto-updating? It did at first, but then stopped several weeks ago. I readded the widget to my website and it still does not populate the latest email correspondence, even after clicking "Add to Archive" multiple times (refresh and repeat, etc.). Pretty useless feature as far as I can tell.

Labels:
Top Answer
William_A
William_A
Administrator

‎Nov 29, 2022 7:41:48 AM

Hello @HCAF ,

How long do you wait before checking to see if it archives? Have you attempted clearing your cache at all when testing it? Otherwise, I'd advise calling our general support, and requesting a transfer to the Tier 2 Archive team for advanced, live troubleshooting.

See also:

Adding emails to the archive widget

Read more

1 REPLY 1
William_A
Administrator
Administrator
‎11-29-2022 10:41 AM
0 Votes
‎11-29-2022 10:41 AM

Hello @HCAF ,

How long do you wait before checking to see if it archives? Have you attempted clearing your cache at all when testing it? Otherwise, I'd advise calling our general support, and requesting a transfer to the Tier 2 Archive team for advanced, live troubleshooting.

See also:

Adding emails to the archive widget


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST
Register now