Address

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JanniJ1
Rookie
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I have changed our address in the system and our old address is still going out on all emails at the bottom. Is there something I'm not doing right?

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William_A
Administrator

Hello @JanniJ1 ,

 

With email templates, addresses need to be changed manually by editing the footer in the email or editor or on the scheduling page, even if the account's default address has been changed. When a campaign is copied, the address in the campaign it was copied from will be present in the new copy.


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William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @JanniJ1 ,

 

With email templates, addresses need to be changed manually by editing the footer in the email or editor or on the scheduling page, even if the account's default address has been changed. When a campaign is copied, the address in the campaign it was copied from will be present in the new copy.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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