Solved: All events created gone - Constant Contact Community

user647171 · ‎07-03-2024

The other day I logged into our account and saw that we only had one event in our events section. There should have been a lot more than that going back a few years. I can tell you that I saw them all at the end of March, but after that I hadn't been logged into constant contact. Where did they go? Can I get them back? Hoping you can help.

Thanks

William_A · ‎07-03-2024

Hello @user647171 ,

In emails sent out over the past several months, it was explained that After June 1, 2024 all legacy events and their data would be removed from accounts and our system, as the legacy system would be fully retired. Legacy events and their data are no longer accessible in accounts nor in our databases.

For more info on the retirement of the legacy event system, please see our Community's Events 2.0 FAQ.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎07-03-2024

Hello @user647171 ,

In emails sent out over the past several months, it was explained that After June 1, 2024 all legacy events and their data would be removed from accounts and our system, as the legacy system would be fully retired. Legacy events and their data are no longer accessible in accounts nor in our databases.

For more info on the retirement of the legacy event system, please see our Community's Events 2.0 FAQ.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

All events created gone

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Share Your Success Sweepstakes

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.