Let's Play Bingo in Week 4 of the Ready, Set, Send Challenge!

Android compatibility

user199233
Rookie
0 Votes

Hello! We're testing this newsletter and it seems not to display properly on Android. It does not show the full page. I can't see any reports of Android compatibility issues on your website. I have images I can show you. Thank you.

Top Answer
William_A
Administrator

Hello @user199233 ,

 

Is your display issue regarding an email as it shows in an email client like Gmail, Outlook, etc.? If so, are your display issues occurring on multiple email apps, or just one in particular? Additionally, keep in mind that some email apps and sites will automatically cut off emails that are too long, and insert links to display the full versions in a separate tab / window they generate.

 

Or are you trying to build your email on the website, while using an Android device? Generally speaking, we don't advise using the website to construct emails on mobile devices, but rather use the mobile app for building emails on such.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @user199233 ,

 

Is your display issue regarding an email as it shows in an email client like Gmail, Outlook, etc.? If so, are your display issues occurring on multiple email apps, or just one in particular? Additionally, keep in mind that some email apps and sites will automatically cut off emails that are too long, and insert links to display the full versions in a separate tab / window they generate.

 

Or are you trying to build your email on the website, while using an Android device? Generally speaking, we don't advise using the website to construct emails on mobile devices, but rather use the mobile app for building emails on such.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge Week 4: Multi-channel Campaign Creation

    Developing a multi-channel marketing strategy is the best way to grow your audience across email, social media, and more!

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST