Are unsubscribed contacts automatically removed from lists?

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12thStepMin
Rookie
0 Votes

Hi,

I'd like to confirm something:

I sent out an email and when looking at the reports, saw a few "unsubscribe me"s. Do I need to manually remove these people from the contact lists or by clicking the button, did they remove themselves?

Thanks!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @12thStepMin ,

 

When contacts unsubscribe from you, they'll automatically be removed from all lists and set aside. If you accidentally re-upload an unsubbed contact, it will automatically sort them out.

 

For more info on unsubscribed contacts


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator
0 Votes

Hello @12thStepMin ,

 

When contacts unsubscribe from you, they'll automatically be removed from all lists and set aside. If you accidentally re-upload an unsubbed contact, it will automatically sort them out.

 

For more info on unsubscribed contacts


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
12thStepMin
Rookie
0 Votes

Thank you, William!

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