- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-21-2023
10:49 AM
Our website was migrated over to Web.com. It hasn't gone well. They need our CTCT Customer ID. I have looked high and low and cannot find it. Does anyone know where to find it?
Labels:
- Labels:
-
My Account
- Tags:
- My Account
- Username
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-22-2023
10:21 AM
Hi @TomGuy. If they need your username, this can be found under your Account Settings. We do not provide any other sorts of IDs for accounts.
--
Caitlin M.
Community Manager
Caitlin M.
Community Manager
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-23-2023
12:34 PM
Thanks, Caitlin. I had provided the agent with the username, but they insisted on needing a 13-digit code. The next agent was able to make the changes based on the username. Thank you!
