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We are in the process of cleaning up lists. We sent an email to our least engaged, but got a few who wanted to stay on; so we moved the ones we still wanted to unsubscribe to a list. I thought we'd be able to unsubscribe an entire list, but it looks like it will only delete them from the list and there's no way to unsubscribe them. I've spent a couple hours on this, and really don't want to have to rework it all or manually unsubscribe 1100 contacts. Help!
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Hello @idmfg ,
You can export that list of contacts you wish to mass-unsubscribe, then re-import it as an unsubscribe list. If you're not seeing the option to import unsubscribes, you may need to turn on advanced permissions for your account.
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William A
Community & Social Media Support
- Mark as New
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Hello @idmfg ,
You can export that list of contacts you wish to mass-unsubscribe, then re-import it as an unsubscribe list. If you're not seeing the option to import unsubscribes, you may need to turn on advanced permissions for your account.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support