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Can’t Login on New Computer

joeblackbear
Rookie
0 Votes
I started up a new computer tonight. Constant Contact can’t verify I’m human on it. I tried multiple browsers. I cleared my cache. I restarted my computer. No luck yet. Any ideas?
4 REPLIES 4
Caitlin_M
Administrator
0 Votes

Hi @joeblackbear. Is this happening on multiple devices? Are you able to connect using a different network (data or wifi)? 

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Caitlin M.
Community Manager
joeblackbear
Rookie
0 Votes

Hey @Caitlin_M I am able to log into any device on the same wifi network.  I've tried 3 other devices on the wifi and I tried 1 on data.  They all work.  The only thing that doesnt work is the new computer.  After a few moments of trying to verify I am human (it looks like nothing is happening) it then says "This is taking longer than it should please check your internet connection and try again."  Every other website I have been on works fine on any browser.

@Caitlin_M I found the problem!  It has to do with cloudflare security checks.  The time zone of my new computer was wrong.  I found a youtube video that said fixing your time zone can clear the problem.  That worked.  Thanks for responding!

Caitlin_M
Administrator
0 Votes

Glad to hear it! Thanks for letting us know.

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Caitlin M.
Community Manager
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