Community Home
Get Help
Events & Webinars
Ideas
Groups
Learn
Resources
MyRewards
Summarize Your Email with AI When Posting to Social Media
Learn How

Constant Contact Email Conversion to PDF - Lose Links

NAFER_Staff
Rookie
‎03-21-2024 10:39 AM
0 Votes
‎03-21-2024 10:39 AM
Hi! I am trying to download my email as a PDF. When I do so, I lose all the links to my videos and photos. Is there a way to fix this? Thanks!
1 REPLY 1
William_A
Administrator
Administrator
‎03-21-2024 01:28 PM
0 Votes
‎03-21-2024 01:28 PM

Hello @NAFER_Staff ,

 

When I checked some of your emails, I had no issues opening any of the links in their downloaded PDF versions. Is there a specific email that this is occurring with, or is it occurring with all of your emails? Does re-downloading the email resolve the issue? Were the links functioning in the preview or test send versions of the email? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now
OCT 02
Constant Contact Community Walkthrough and Demo
2PM - 2:30PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Article

    Community Roundup: August 2024

    Check out all the great articles, discussions, and events for the month of August!

    See Article