Constant Contact's New Event needs more fields to collect registrant info

[LibbyH7]

I'm trying to register people for a January 2024 training. I cannot use the "Legacy" Event. I have to use the new event feature--and am limited to about 20 fields!!! I have to collect a demographic survey that alone has about 50 pieces of data I must collect for our funder. OMG what am I going to do? 

[William_A · Accepted solution]

Hello @LibbyH7 ,

That is a pretty large amount of data for a single event, but if you're essentially conducting a survey for the sake of your donor, then I'd advise setting up a survey page and having your event attendees fill that out instead. Then you can just manually add the basic required info to register them for the event, which will send them the confirmations of their registration.

With such a large amount of data, I'd also recommend (as a general best practice and in respect to data privacy) to include how your attendees' info will be shared with / utilized by the event's funder as part of the survey's description, as well as in the event's confirmation message.

[LibbyH7]

Thank you for your reply William. I would be happy to do that if I could count on Survey to work. However my experience of Survey is that 2/3 of participants start the survey and are unable to finish it. I have a current Survey that is a case in point--35 submits and 129 starts. Constant Contact Tech Support told me this is a known issue and recommended that people use a Chrome browser. But meanwhile I have NO ability to capture those 129 starts because it's an anonymous survey!!!!. I can't require or guarantee that people use a Chrome browser. Can we please have the legacy Event back again! Constant Contact is going to drive me to another vendor. PLEASE!!!!!