Contacts not visible

[CentralAlabamaWorks]

I can log in and see my campaigns, etc., but when I click on contacts everything is "X'd" out? Any ideas?

[CentralAlabamaWorks]

Hello @CentralAlabamaWorks ,

Are you logged in as the account owner or an account manager? The Campaign Creator user level doesn't have access to much within the account beyond the necessities to build a campaign. 

Account Manager Overview

Campaign Creator Overview

If you're logging in as the owner or a manager, can you elaborate at all on what you're seeing, or provide a screencap? When I view your contacts tab and all of its subtabs, as well as the scheduling page for emails, everything displays as expected.

[William_A]

Hello @CentralAlabamaWorks ,

Are you logged in as the account owner or an account manager? The Campaign Creator user level doesn't have access to much within the account beyond the necessities to build a campaign. 

Account Manager Overview

Campaign Creator Overview

If you're logging in as the owner or a manager, can you elaborate at all on what you're seeing, or provide a screencap? When I view your contacts tab and all of its subtabs, as well as the scheduling page for emails, everything displays as expected.