Re: Create an email with custom HTML code - Constant Contact Community

GregB259 · ‎02-15-2022

I have a template using custom HTML code. In the template, there are buttons to either download a file or buttons to open a registration form on our website. After sending the email out for a test I noticed the hyperlink URL for each button has been changed so none of the buttons work. How can I prevent Constant Contact from changing the hyperlink URL for the buttons?

William_A · ‎02-15-2022

Hello @GregB259 ,

It looks like you already called in and spoke with our Tier 2 custom code team for assistance. If you still have question regarding your custom code's link functionality, please let us know. Thank you!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

GregB259 · ‎02-19-2022

Never got a solution. I think there should be an option to turn off tracking!

Zoe_H · ‎02-19-2022

Hello @GregB259,

I do apologize that at this time we don't have that option. I will gladly submit your feedback on this! Thanks.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Create an email with custom HTML code

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Community Roundup: August 2024