Customers with Multiple Email Addresses

[kathawa4]

Hello,

We sometimes have customers that have multiple email addresses and when we try importing them we receive an error as there is usually a comma separating the 2 email addresses.

Please advise if there is a solution to this that is being worked on.

Thanks

Ibrahim Kothawala 

[William_A]

Hello @kathawa4 ,

Email addresses are what denotes a unique contact for the purposes of sending, list management, billing, and anti-spam compliance. 

If you have people with multiple email addresses in your contact list, you'll need to have them separated individually, based on email address.

See also:

Format a file before importing a contact list into Constant Contact