Default Block when using Dynamic Content Blocks

[SharonC273]

In the help article (https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/28143-Custo... it says "When adding a dynamic content block into your email, make sure to also add a default block which will be visible to those contacts who do not meet the criteria defined in the dynamic content blocks."

I have a custom field. The data in the field is either: 1. Yes, 2. No, or 3. blank or null.

If I add a dynamic block for custom field = Yes --- and --- a dynamic block for custom field = No, I can't have a default block for custom field = blank or null because it is automatically included in both the Yes and No versions of my campaign. AND, I can't set the dynamic block up to appear for custom field = blank or null.

Is there a way to group the two dynamic blocks with a default block so that the default block knows to appear if the dynamic blocks don't appear?

[William_A]

Hello @SharonC273 ,

This is more of a suggestion. Historically, a number of customers have sent what are effectively blank emails to some of their contacts, because they only had dynamic content blocks, but not all of those contacts had any relevant contact fields for the dynamic triggers.

If you have a full newsletter, and then just happen to include additional items (articles, links, quotes, coupons, etc.) based on specific contact fields, then you're already including "default blocks."

[SharonC273]

That makes sense @William_A  - thank you.