Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Deleting and re-adding contacts to a list

SOLVED
Go to solution
KristinaE234
Rookie
0 Votes

There have been a lot of changes to our clients over the past couple of years. Can I delete all of our contacts and then add them back in (with an updated list)?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @KristinaE234 ,

 

Yes this is totally possible. Keep in mind that individual list memberships won't be restored upon the upload, so if you have multiple contact lists you may want to make sure you're re-uploading each list individually. If you just use a singular list for your sendouts, then this is a moot point.

 

Any contacts that you previously had will simply re-upload and not contribute toward your overall contact total. 100% brand new added contacts included in the reupload will count as new contacts, which may impact your grand total monthly contacts. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

3 REPLIES 3
William_A
Administrator

Hello @KristinaE234 ,

 

Yes this is totally possible. Keep in mind that individual list memberships won't be restored upon the upload, so if you have multiple contact lists you may want to make sure you're re-uploading each list individually. If you just use a singular list for your sendouts, then this is a moot point.

 

Any contacts that you previously had will simply re-upload and not contribute toward your overall contact total. 100% brand new added contacts included in the reupload will count as new contacts, which may impact your grand total monthly contacts. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
KristinaE234
Rookie
0 Votes

Thanks, Wiliam!

JodiH604
Rookie
0 Votes

I would like to do this! Can you tell me how?

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST