Deleting least engaged without upgrade

[MaryR505]

Given that you charge by # of addresses, I want to delete my least engaged without upgrading.  I am an indie author and only send about 4-5 newsletters each year. My charge used to be $25/ month and has gone up to $55+.

Mary

[Nick_S]

Hi @MaryR505,

I can understand wanting to review your contact engagement and remove anyone that hasn't engaged lately. If you can't or don't want to upgrade to unlock the pre-built segments, you could pull open, did not open, and click reports for x amount of sent emails and compare the lists using something like Google Sheets or Microsoft Excel. For example, you can compare the lists of contacts that open to the click reports for emails, so you can see whether they engaged with the email at all besides just opening it or you can review the Did Not Open reports and see how long specific contacts have not been opening the emails. It is more of a manual process, but without upgrading it would be the only way to find that information.