Solved: Download issues - Constant Contact Community

BrianJ557 · ‎02-07-2024

When I request a large download, I'm presented with a link to see the download progress. It shows up under a Reporting link I believe. The issue is that I cannot access that same page after I navigate away (or can I). And sometimes I want to do a few downloads at once, but I can only download the most recent download request. Is there a way to view my most recent download requests, or do I have to download each file after the download is complete?

William_A · ‎02-07-2024

Hello @BrianJ557 ,

You can safely navigate away from reporting pages once you start a download, as any reports you've opted for download within the past 7 days will be available on the Import/Export activity page, accessed via the Contacts dashboard.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎02-07-2024

Hello @BrianJ557 ,

You can safely navigate away from reporting pages once you start a download, as any reports you've opted for download within the past 7 days will be available on the Import/Export activity page, accessed via the Contacts dashboard.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Download issues

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Challenge: Week 1 - Goal Setting