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Download issues

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BrianJ557
Marketing Legend
‎02-07-2024 03:49 PM
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‎02-07-2024 03:49 PM
When I request a large download, I'm presented with a link to see the download progress. It shows up under a Reporting link I believe. The issue is that I cannot access that same page after I navigate away (or can I). And sometimes I want to do a few downloads at once, but I can only download the most recent download request. Is there a way to view my most recent download requests, or do I have to download each file after the download is complete?
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William_A
Administrator
Administrator
‎02-07-2024 04:10 PM
‎02-07-2024 04:10 PM

Hello @BrianJ557 ,

 

You can safely navigate away from reporting pages once you start a download, as any reports you've opted for download within the past 7 days will be available on the Import/Export activity page, accessed via the Contacts dashboard.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎02-07-2024 04:10 PM
‎02-07-2024 04:10 PM

Hello @BrianJ557 ,

 

You can safely navigate away from reporting pages once you start a download, as any reports you've opted for download within the past 7 days will be available on the Import/Export activity page, accessed via the Contacts dashboard.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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