Duplicate contacts downloaded from excel sheet

[user27939]

Does Constant Contact automatically take away duplicate clients and emails etc when you download a player list onto excel? Just want to make sure 1 person doesn't get 3 emails simply

[William_A · Accepted solution]

Hello @user27939 ,

It would depend on the report. Individual drilldowns like All Opens for an email may contain "dupes" if a contact is opening the email multiple times, for example. If you're just exporting an email list, then there wouldn't be dupes since a contact can't appear on a contact list multiple times.

If you're sending a single email campaign to multiple lists, our system checks for any contacts (unique email addresses) in multiples of those lists. That way a contact is only receiving the email once, unless otherwise explicitly prompted for an automated or manual resend.