The "Edit Email" option is not showing up under the ellipses on an Active (yet has not sent) email within an Automated email series. What am I missing?
Solved! Go to Solution.
Hi @caforsgren04 ,
I do apologize that you are having trouble editing an active automation. You should be able to edit an active series by following these steps. However, if the trigger is disabled, regardless of the series still being active or not, you will not be able to edit the email campaigns within the series. You will need to copy the entire series, edit the email campaigns, and then activate the new series.
Hi @caforsgren04 ,
I do apologize that you are having trouble editing an active automation. You should be able to edit an active series by following these steps. However, if the trigger is disabled, regardless of the series still being active or not, you will not be able to edit the email campaigns within the series. You will need to copy the entire series, edit the email campaigns, and then activate the new series.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereTop Choice: Not confident at all (60%)
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article