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Emails are still showing old address

user197898
Rookie
0 Votes

I have changed our physical address in account settings but the old address is still showing at the bottom of the emails I'm sending. I don't want to have to change the footer every time I set up and email.  Not sure why changing it in the settings hasn't worked.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @user197898 ,

 

You need to also update the address in your email's footer. If you're copying from an older email or a reusable template, the address will need to be updated so your copies don't maintain the old address.


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William A
Community & Social Media Support
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