Solved: Event that is closed - Constant Contact Community

ChristineS48 · ‎09-28-2024

Can an event be open if it is closed? I duplicated an event and it is saying it is closed even though the dates are still open. Thank you,

William_A · ‎09-28-2024

Hello @ChristineS48 ,

Once an event is in Ended status, whether done manually or automatically, it can't be reopened. If you've toggled off "Accepting new registrations" or the event is still in Draft status then it will be closed to registrations. If the tickets for an event have been setup to only be available for specific dates, and there are currently no available tickets, then the event will be closed for registration.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎09-28-2024

Hello @ChristineS48 ,

Once an event is in Ended status, whether done manually or automatically, it can't be reopened. If you've toggled off "Accepting new registrations" or the event is still in Draft status then it will be closed to registrations. If the tickets for an event have been setup to only be available for specific dates, and there are currently no available tickets, then the event will be closed for registration.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Event that is closed

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