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Filters for email performance

L14691
Rookie
0 Votes

When looking at my email open rate, I want to see who opened by city. How do I change to filters to show city?

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @L14691 ,

 

There isn't really a setup for this kind of info from email reporting exports. Your best option would be to:

  1. Create a segment of contacts that opened the specific email(s).
  2. Add that segment to a new contact list.
  3. Export that contact list and make sure to include city info with the export field selections.
  4. Use your preferred spreadsheet program to organize the contacts by city field.

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William A
Community & Social Media Support
L14691
Rookie
0 Votes

Many thanks for the explicit step-by-step instructions. This is very helpful.

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