Hello @JamieB59782 ,
Thank you for providing that follow-up information. There seems to be an issue that's involving the Design tab defaults for the CLP.
The issue is that it's causing different behavior under different circumstances. When I set your original to be all Georgia by default, it still displayed as Arial in the link preview. In my own copy, even your original blocks that got copied over matched the Design tab defaults in the link previews. But, when I changed the Design tab default to completely different text so it only affected my recreation of your text block, the editor and preview versions looked as expected, but the link preview resulted in your old blocks being overwritten with the default.
I've submitted all this troubleshooting info to our higher level technical team to investigate further for a new issue write-up. They'll be following up via email after their investigation, however since it's resulting in a new issue write-up it's unlikely a precise fix will be immediately available.
In the meantime, please do not delete your original landing page, nor the CSCTEST_ copy of it. If you need to make a version of it to work on and publish, I'd advise copying my CSCTEST_, and giving it a distinctive name for your Campaigns records. Then you should be able to manipulate its Design tab defaults, and have that display for the link preview / live version. The block I recreated (denoted by ^^^^^^^ NEW BLOCK ^^^^^^^ ) will be the cleanest version, clear of any prior formatting before being re-typed into the block.
This first one is how the screen looks after I edit it. You'll see it is in Georgia font and the date/time and title are in bold.
This screenshot is how it looks when I click preview, again with Georgia font and appropriate bolding.
Finally, this last screen shot is how it looks both on my computer and on my phone when I use the link copied from the overview screen. This happens when I click the link, copy and paste it into my browser and when I email it to myself. The font is different and the bolding is inconsistent.
Hello @JamieB59782 ,
Thank you for providing that follow-up information. There seems to be an issue that's involving the Design tab defaults for the CLP.
The issue is that it's causing different behavior under different circumstances. When I set your original to be all Georgia by default, it still displayed as Arial in the link preview. In my own copy, even your original blocks that got copied over matched the Design tab defaults in the link previews. But, when I changed the Design tab default to completely different text so it only affected my recreation of your text block, the editor and preview versions looked as expected, but the link preview resulted in your old blocks being overwritten with the default.
I've submitted all this troubleshooting info to our higher level technical team to investigate further for a new issue write-up. They'll be following up via email after their investigation, however since it's resulting in a new issue write-up it's unlikely a precise fix will be immediately available.
In the meantime, please do not delete your original landing page, nor the CSCTEST_ copy of it. If you need to make a version of it to work on and publish, I'd advise copying my CSCTEST_, and giving it a distinctive name for your Campaigns records. Then you should be able to manipulate its Design tab defaults, and have that display for the link preview / live version. The block I recreated (denoted by ^^^^^^^ NEW BLOCK ^^^^^^^ ) will be the cleanest version, clear of any prior formatting before being re-typed into the block.
-
Featured Article
Use Sections to Build Email Campaigns Faster and Improve Engagement Rates
Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.
See Article -
Featured Thread
Casual Conversations: What's your go-to playlist?
If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!
View thread -
Featured Thread
Ready, Set, Send Reflections
The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.
Join challenge
Just Getting Started?
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start Here