Announcing our brand new Campaign Builder!

From Address

0 Votes

Hi, I've successfully verified my email for our "Reply-to address", but cannot get our email address to be an option in the "From address". Even though I've hit "Add another email" under the "From address" and Constant Contact tells me a verification email was sent. This worked for the "Reply-to address" but not the "From address". Thanks for any help you can offer.

0 Votes

Hello @user785108 ,


From addresses require some degree of authentication - so you'd either need to:

  • set your account up for self-authentication if you want to use your own address, or...
  • you'd need to utilize the ccsend rewrite of your address for the simpler authentication we provide by default

I'd recommend checking our Email Authentication FAQ for additional info and guidance on self-authentication if you wish to set you account up as such.

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (72%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST