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Gmail Profile Picture

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pace-ri
Rookie
0 Votes

I recently sent an email to a Gmail account and realized that there is a profile photo assigned to our email account (I do not see this in our regular Outlook-based mailings). This logo is outdated and I want to replace it. I can't figure out how to do this on the Constant Contact end. Looking for a solution!

Screenshot 2024-05-13 at 11.21.54 AM.png

 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @pace-ri ,

 

This profile picture is managed by either:

  • What is set in the receiving address's contacts / address book for the sending address, similar to how you can set custom photos for phone contacts on your phone).
  • What you have set for your address's profile pic via the system where your domain is hosted. Similar to how free Gmail users can set their own profile pics for their overall Google account, whatever program you use for that sending address would dictate the profile pic it tries to include.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @pace-ri ,

 

This profile picture is managed by either:

  • What is set in the receiving address's contacts / address book for the sending address, similar to how you can set custom photos for phone contacts on your phone).
  • What you have set for your address's profile pic via the system where your domain is hosted. Similar to how free Gmail users can set their own profile pics for their overall Google account, whatever program you use for that sending address would dictate the profile pic it tries to include.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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