Solved: Re: Greeting Log - Constant Contact Community

L90741 · ‎03-05-2024

Why does the email say my name in the beginning when I selected the customized "Hello First Name" automation?

William_A · ‎03-05-2024

When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become the actual contact's info (if available) when the email is sent to them.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎03-05-2024

Hello @L90741 ,

When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become the actual contact's info (if available) when the email is sent to them.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Greeting Log

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