Greeting Log

L90741
Rookie
0 Votes
Why does the email say my name in the beginning when I selected the customized "Hello First Name" automation?
1 REPLY 1
William_A
Administrator
0 Votes

Hello @L90741 ,

 

When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become the actual contact's info (if available) when the email is sent to them.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST