Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!

Greeting tag when postin newsletter on Facebook

WilfriedC
Rookie
0 Votes

Hello, We are using Constant Contact for many years. And share our newsletters through social posts on Facebook. But when Facebook users see our post and click to the newsletter they see the primary greeting tag which mentions ... my name! Very annoying! Is there a simple way to avoid this or is Constant Contact willing to replace the primary greeting tag with the secondary one? For now our solution is to - copy the newsletter - delete the greeting tag - send the copy to ourselves - share it as a social post on Facebook

1 REPLY 1
William_A
Administrator
0 Votes

Hello @WilfriedC ,

 

This is a known issue with the current editor. At this time, the only easy workarounds would be:

  • Leaving off the greeting tag altogether
  • Making a copy of the email, removing the greeting tag, sending that copy only to yourself, and then using the link for that copy to post on social platforms and elsewhere.

I've tracked the issue to your account. If and when there's an update on it, our devs will notify you directly. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 30
How to Segment Your Email List in Constant Contact
11AM - 12PM EST