Join us today to capture potential customers and manage your contacts @ 2 PM ET

Has Inserting Links for PDFs changed?

AmyD19027
Marketing Legend
0 Votes

It seems that, overnight, I need to upload a document to CC to post its link, rather than linking to a copy of it on our web server. What gives? Why would CC want to store all my documents? Please don't fix what isn't broken! If I'm misunderstanding something, please advise.

Screen Shot 2025-01-31 at 11.18.38 AM.png

4 REPLIES 4
William_A
Administrator
0 Votes

Hello @AmyD19027 ,

 

Nothing's changed, if you want to link a document, then you'd upload it to your library and link to it that way. If you want to link to an external site, then you'd link to a webpage. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
AmyD19027
Marketing Legend
0 Votes

In the screenshot, I don't see a place to paste in an external link.

William_A
Administrator
0 Votes

Based on the screenshot you provided, it appears that you are attempting to connect a document. This requires you to either choose a document that is already in your library or upload a new one and then select it. If you require a refresher on how to link in campaigns, please refer to our articles that cover the various linking techniques.

If you need a refresher of linking to documents in campaigns works, please see our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
AmyD19027
Marketing Legend
0 Votes

Thank you. I was editing a link that I update every time I send this email, and connecting to a doc was the only choice I was given. It is new that I can't just edit an old link, but have to remove the link and then choose "Webpage" again.

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
FEB 04
Quick Simple Tips to Improve Your Results in Constant Contact
1PM - 2PM EST