Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

How do I get a summary report

SOLVED
Go to solution
AprilM861
Rookie

How do I get a summary report for one event's platform fees added to their tickets price.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AprilM861 ,

 

Platform fees are not available within event activity reports for tickets or orders at this time, however it can be calculated based on your order summaries and the 2.9% platform fee. For more info on viewing and exporting event activity reports, I'd recommend this article

 

If you're looking for transaction fee totals based on the online payment processor, I'd recommend reaching out to their support teams for guidance on where to find this in your account with them.

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
AprilM861
Rookie
0 Votes

Okay, how do I get a summary report of platform fees for a single event with 146 tickets.

 

William_A
Administrator
0 Votes

Hello @AprilM861 ,

 

Platform fees are not available within event activity reports for tickets or orders at this time, however it can be calculated based on your order summaries and the 2.9% platform fee. For more info on viewing and exporting event activity reports, I'd recommend this article

 

If you're looking for transaction fee totals based on the online payment processor, I'd recommend reaching out to their support teams for guidance on where to find this in your account with them.

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST