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How do I get a summary report

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AprilM861
Rookie

How do I get a summary report for one event's platform fees added to their tickets price.

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William_A
Administrator
0 Votes

Hello @AprilM861 ,

 

Platform fees are not available within event activity reports for tickets or orders at this time, however it can be calculated based on your order summaries and the 2.9% platform fee. For more info on viewing and exporting event activity reports, I'd recommend this article

 

If you're looking for transaction fee totals based on the online payment processor, I'd recommend reaching out to their support teams for guidance on where to find this in your account with them.

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
AprilM861
Rookie
0 Votes

Okay, how do I get a summary report of platform fees for a single event with 146 tickets.

 

William_A
Administrator
0 Votes

Hello @AprilM861 ,

 

Platform fees are not available within event activity reports for tickets or orders at this time, however it can be calculated based on your order summaries and the 2.9% platform fee. For more info on viewing and exporting event activity reports, I'd recommend this article

 

If you're looking for transaction fee totals based on the online payment processor, I'd recommend reaching out to their support teams for guidance on where to find this in your account with them.

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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