Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

I just posted a newsletter but was not offered a "resend to non-openers" offer. Why?

SOLVED
Go to solution
Women__Work
Rookie
0 Votes
 
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Women__Work ,

 

I made a copy of the email, and can see the option to turn on automated resend-to-non-openers on its scheduling page. Perhaps it was just missed while scheduling the email? Or it's possible that some connectivity-related element (browser extension, ad/pop-up blocker, etc.) blocked that portion of the scheduling page from loading.

 

Regardless, your email does still have the option to setup an automated RSNO, even after sending. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
Chris-S
Administrator
0 Votes

Hello @Women__Work 

 

I am going to move your question over to our questions and discussions area to get you a prompt response. 



Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


William_A
Administrator
0 Votes

Hello @Women__Work ,

 

I made a copy of the email, and can see the option to turn on automated resend-to-non-openers on its scheduling page. Perhaps it was just missed while scheduling the email? Or it's possible that some connectivity-related element (browser extension, ad/pop-up blocker, etc.) blocked that portion of the scheduling page from loading.

 

Regardless, your email does still have the option to setup an automated RSNO, even after sending. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 21
Save Time with Campaign Builder in Constant Contact
11AM - 12PM EST